Sustainability at GoTo

Sustainability is integrated into everything we do as a company: from how we operate, plan and grow, to how we engage with stakeholders across our ecosystem. It’s not just embedded into our business - it is our business - and we hold ourselves accountable to the highest levels of ESG standards and best practice.

Three Zeros Commitments

Three Zeros Roadmaps

Our Three Zeros by 2030 sustainability commitments are not just for show. We have built world-class practices into everything we do, from how our company operates, sets strategy and prioritizes objectives. It's embodied in how we engage our diverse array of stakeholders, of which you are one, to ensure we are continuously creating value in all that we do. Every year, we commit to getting closer to "zero" - whether it's reducing our direct and indirect emissions, diverting waste from landfill and the environment, or eliminating barriers to growth and opportunity in our company and on our platforms.

These roadmaps demonstrate - in real-time - our progress as a company and an ecosystem towards achieving the Three Zeros. They keep us accountable to our priority stakeholders - including our consumers, merchant and driver partners, employees, and shareholders - and outline how we'll collectively achieve our Three Zero commitments. Going far, going together, for all of us and for the planet.

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Develop Electrum’s business for production and procurement of 2W EVs

GoTo launches two-wheel (2W) EV pilot with up to 500 vehicles in South Jakarta

Objective 2: Transition 100% of GoTo's offices to renewable energy

Purchase of RECs (or its equivalent) for our offices

Purchased RECs for Gojek & Tokopedia HQ
25% of GoTo's total electricity consumption

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Develop Electrum’s business for production and procurement of 2W EVs

Establish partnerships for EV bike trials to find suitable business models for 2W EV production and corresponding battery ecosystem

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Develop Electrum’s business for production and procurement of 2W EVs

Heads of Agreement (HoA) with Pertamina through Electrum for battery infrastructure development

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Partnership engagements for supply of 4W EVs and 2W EVs in international markets

Launched Mitsubishi commercial EV van pilot for GoSend and middle-mile warehouse deliveries

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Reached 2,000 2W EVs by the end of 2023

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Develop Electrum’s business for production and procurement of 2W EVs

Distribute 5,000 2W EVs to the GoTo ecosystem

Objective 3: Reduction of distances traveled in our mobility products

Implementing route and demand optimization or providing alternative mobility services

Streamlining our business lines and optimizing our mobility products for more efficient deliveries

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Develop Electrum’s business for production and procurement of 2W EVs

Domestic 2W EV production in Indonesia, and reaching 5,000 active 2W EVs in the GoTo ecosystem

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Partnership engagements for supply of 4W EVs and 2W EVs in international markets

Roll-out 4W EV rental program to driver-partners, engaging Go-Fleet/other rental companies, depending on product availability.

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Develop Electrum’s business for production and procurement of 2W EVs

Mass market production scaling

Objective 2: Transition 100% of GoTo's offices to renewable energy

Purchase of RECs (or its equivalent) for our offices

Renewable energy transition for all GoTo branch offices in Indonesia and partial transition of fulfillment centers

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Partnership engagements for supply of 4W EVs and 2W EVs in international markets

Develop partnerships to match the total cost of ownership (TCO) for EVs with traditional vehicles to accelerate transition alongside improving infrastructure.

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Develop Electrum’s business for production and procurement of 2W EVs

Infrastructure support and market-readiness for greater mass adoption of EVs

Objective 2: Transition 100% of GoTo's offices to renewable energy

Purchase of RECs (or its equivalent) for our offices

Transition for international offices

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Develop Electrum’s business for production and procurement of 2W EVs

100% Gojek 4W and 2W EVs in all markets

Objective 1: Transition 100% of the vehicles on Gojek's platform to electric vehicles (EVs)

Partnership engagements for supply of 4W EVs and 2W EVs in international markets

100% transition of all office locations to renewable energy

Objective 2: Transition 100% of GoTo's offices to renewable energy

Purchase of RECs (or its equivalent) for our offices

100% transition of all office locations to renewable energy

Objective 4: Investment in high-quality offsets for GoTo's residual emissions

Investing in high-quality offset projects that can annually be used to offset GoTo’s emissions footprint

Generate enough supply of verified carbon credits to offset residual emissions after reduction efforts

2021
2022
2023
2024
2025
2026
2027
2030

Achieved

Partially Achieved / Deprioritized / Postponed

Ongoing

Upcoming

Main target

Awards and Recognition

Eco-Business Awards
Gojek Group - Asia Sustainability Report Rating 2021
WEPs Awards

GoTo's 2022 Sustainability Report

Our 2022 Sustainability Report presents the latest progress on GoTo's material environmental, social and governance (ESG) topics. The report, entitled 'One Ecosystem, One Purpose', highlights how GoTo and its partners are working towards the Three Zeros by 2030 commitments collectively, as a united ecosystem.

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GoTo's 2021 Sustainability Report

GoTo's 2021 Sustainability Report, titled "Empowering Progress", outlines its "Three Zeros" by 2030 commitments and tracks its progress in meeting these goals.

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GoTo Group's Environmental, Social and Governance (ESG) Framework

GoTo Group's ESG Framework outlines our position on, approach to, and management of all ESG-related risks and opportunities as a company and ecosystem. It is complementary to our annual Sustainability Report, which discloses our performance and progress against our ESG targets, as reflected in our Three Zeros by 2030 commitments.

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esg framework
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About GoTo Impact Foundation

GoTo Impact Foundation (GIF) is an impact catalyst organization, combining the compassion of foundations with the innovation spirit of social entrepreneurs. Established by GoTo, our mission is to build innovation ecosystems to mobilize and deploy people, capital, knowledge, and expertise to tackle Indonesia’s intractable challenges such as waste management and digital inequality in Indonesia and beyond.

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