- Net profit milestone reached
- Net profit: GoTo achieved its first net profit, amounting to Rp 171 billion – the result of a multi-year effort to transform GoTo into a profitable business characterized by financial discipline and customer focus.
- Adjusted EBITDA2: Adjusted EBITDA2 increased 131% YoY to Rp907 billion – a significant step towards the Company’s adjusted EBITDA guidance of Rp3.2–3.4 trillion.
- Adjusted free cash flow6: Adjusted free cash flow6 reached Rp1.3 trillion.
- Strong topline growth, with around one in three adult Indonesians completing a transaction over the past 12 months
- Group Annual Transacting Users (ATUs): Group ATUs8 increased 22% YoY to 69 million amounting to approximately one-third9 of Indonesia’s adult population.
- Group core GTV3: Group core GTV3 grew to Rp138 trillion, up 65% YoY.
- Group net revenue: Net revenue increased 26% YoY to Rp5.3 trillion.
- Record adjusted EBITDA in both Fintech and On-demand Services
- Fintech: Adjusted EBITDA2 up 674% YoY to Rp364 billion, as Monthly Transacting Users (MTUs)7 grew 33%. Payments users increasingly accessing financial services as loan book4 grows 59% to Rp9.9 trillion.
- On-Demand Services: Adjusted EBITDA2 up 40% YoY to Rp439 billion as premium products drive progress among affluent users.
Jakarta, Indonesia, 28 April 2026 – PT GoTo Gojek Tokopedia Tbk (IDX: GOTO, “GoTo Group” or the “Company”), the largest digital ecosystem in Indonesia, today announced its first-quarter financial results. The Company achieved net profit for the first time, at Rp171 billion, as compared to a net loss of Rp367 billion in the same period last year.
Hans Patuwo, GoTo Group CEO, said: “Achieving net profit for the first time in our history is a big moment for GoTo that demonstrates our business model is working. It reflects years of work from our teams to drive topline growth and cost discipline, while creating real value for our customers – consumers, driver-partners and merchants. Now the journey continues as we develop products that solve customer problems, while investing sustainably in the business capabilities that will help us do this. We are well-positioned to navigate the current global environment, and confident in what GoTo can deliver for the millions of Indonesians we serve.”
Simon Ho, GoTo Group CFO, said: “These results reflect operating leverage that is now structurally embedded in our business. Revenue growth significantly outpaced cost growth across both Fintech and On-demand Services, and our cost to serve is falling as our tech and AI strategy takes hold. We enter the rest of the year with positive adjusted free cash flow6 and a strong balance sheet, as we reaffirm our full-year adjusted EBITDA2 guidance of 3.2 to 3.4 trillion Rupiah.”
Group Highlights
|
(in billions of Rupiah) |
Three-month period ended March 31 |
||
|
2026 |
2025 |
YoY % change |
|
|
Operational metrics |
|||
|
Core GTV3 |
137,685 |
83,221 |
65% |
|
GTV1 |
236,316 |
144,560 |
63% |
|
Financial metrics |
|||
|
Net revenue |
5,341 |
4,231 |
26% |
|
Adjusted EBITDA2 |
907 |
393 |
131% |
|
Net profit/(loss) for the period |
171 |
(367) |
n.a |
The Company continues to scale as Group Annual Transacting Users (ATU)8 rose 22% YoY to 69 million.
Net revenue grew 26% YoY to Rp5.3 trillion as Group core GTV3 grew 65% YoY to Rp138 trillion, with total GTV1 climbing to Rp236 trillion, up 63% YoY.
Group adjusted EBITDA2 reached Rp907 billion, an improvement of 131% YoY, representing a strong start toward delivering full-year guidance of Rp3.2-3.4 trillion.
The Company achieved positive adjusted free cash flow6 amounting to Rp1.3 trillion, demonstrating improved business fundamentals, profitability and cost discipline.
GoTo’s e-commerce service fee from PT Tokopedia reached Rp288 billion.
The Company continues to enhance its tech capabilities, introducing a new AI program that brings all AI initiatives together under a single strategy that will lower cost to serve and increase engagement and conversion.
Financial Technology
|
(in billions of Rupiah, |
Three-month period ended March 31 |
||
|---|---|---|---|
|
2026 |
2025 |
YoY % |
|
|
Operational metrics |
|
|
|
|
Core GTV3 |
130,636 |
76,148 |
72% |
|
GTV1 |
230,212 |
138,404 |
66% |
|
Loans outstanding principal4 |
9,893 |
6,203 |
59% |
|
MTUs (in millions)7 |
27.5 |
20.6 |
33% |
|
Financial metrics |
|||
|
Net revenue |
1,909 |
1,206 |
58% |
|
Adjusted EBITDA2 |
364 |
47 |
674% |
- Fintech Monthly Transacting Users (MTUs)7 rose 33% YoY to 27.5 million driving over two billion transactions in 1Q26, an increase of 84% YoY.
- Core GTV3 grew 72% YoY to Rp131 trillion, driven by continued strength in consumer payments and strong growth in users and transactions.
- Net revenue grew 58% YoY to Rp1.9 trillion, supported by expanding loans outstanding and steady growth in payment transactions.
- Adjusted EBITDA2 grew 674% to a record Rp364 billion, marking the sixth consecutive quarter of profitability, driven by strong revenue growth and operating leverage.
- The GoPay app continues to drive growth in loans outstanding principal4, which reached Rp9.9 trillion, an increase of 59% YoY. Credit quality has remained consistent, demonstrating that GoTo’s data-driven risk management capability can support rapid growth without compromising credit risk.
On-Demand Services
|
(in billions of Rupiah) |
Three-month period ended March 31 |
||
|
2026 |
2025 |
YoY % change |
|
|
GTV1 |
16,344 |
15,710 |
4% |
|
Mobility1,5 |
5,713 |
5,899 |
-3% |
|
Delivery1,5 |
10,631 |
9,811 |
8% |
|
Financial metrics |
|||
|
Net revenue |
3,360 |
3,007 |
12% |
|
Mobility5 |
815 |
752 |
8% |
|
Delivery5 |
2,545 |
2,255 |
13% |
|
Adjusted EBITDA2 |
439 |
314 |
40% |
|
Mobility2,5 |
280 |
222 |
26% |
|
Delivery2,5 |
203 |
133 |
53% |
|
Group allocated corporate costs |
(44) |
(41) |
-7% |
- On-Demand Services GTV1,5 grew 4.0% YoY to Rp16.3 trillion, while net revenue increased 12% YoY, reaching Rp3.4 trillion.
- Adjusted EBITDA2 increased 40% YoY to a record Rp439 billion, the seventh consecutive quarter of positive adjusted EBITDA2 improvement.
- The Company continues to progress in the affluent segment, with its ‘Very High Spending’ cohort growing [18]% YoY.
- The Company remains committed to accelerating growth, with new capabilities in the mass market segment under development.
- Driver-partner wellbeing remains a key priority and fundamental to business resilience. The Company distributed approximately [Rp100] billion in Bonus Hari Raya (BHR) payments to eligible driver-partners, and began providing health and employment social security (BPJS Ketenagakerjaan and BPJS Kesehatan) to eligible driver-partners from 1 February.
- Mobility:
- Mobility GTV1,5 declined by 3% YoY to Rp5.7 trillion as seasonal factors weighed on volumes.
- Net revenue5 increased by 8% YoY, reaching Rp815 billion.
- Adjusted EBITDA2,5 improved by 26% YoY to Rp280 billion.
- Delivery:
- Delivery GTV1,5 grew by 8% YoY to Rp10.6 trillion.
- Net revenue5 increased by 13% YoY, reaching Rp2.5 trillion.
- Adjusted EBITDA2,5 improved by 53% YoY, reaching Rp203 billion.
Environmental, Social and Governance (ESG)
GoTo continued to focus on sustainability, inclusion and community development. The Company’s annual Sustainability Report outlining its initiatives and progress in ESG for 2025 is now available alongside its 2025 Corporate Annual Report. Both can be viewed on the Company’s website. Other highlights from 1Q26 include an improved MSCI ESG Rating of ‘AA’, reflecting continued progress in the Company’s ESG performance.
2026 Company Outlook
GoTo expects continued growth and improved profitability throughout 2026 and maintains its full-year adjusted EBITDA2 guidance of Rp3.2-3.4 trillion.
This outlook reflects the Company's preliminary estimates, which are all subject to various uncertainties and risks including macroeconomic conditions, increasing market competition, cost inflation, and other variables.
- END -
About GoTo Group
GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to “empower progress” by offering technology infrastructure and solutions that help everyone access and thrive in the digital economy.
The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.
Forward-Looking Statements
This document may contain forward-looking information or forward-looking statements including, but not limited to discussions of strategy, future plans and indicative financial performance (collectively, “forward-looking information”). Forward-looking information is based on the management’s current expectations, estimates, projections, and assumptions. While considered reasonable, these are subject to significant risks and uncertainties, including business, economic, competitive and other factors. Forward-looking information is not a guarantee of future performance, and undue reliance should not be placed on them as a basis for making any investment decision as they involve known and unknown risks, uncertainties and other factors (including the risks and uncertainties in GoTo’s consolidated financial statements and Management’s Discussion and Analysis available on the GoTo website), that may cause the actual or future results to differ materially from those expressed or implied by such forward-looking information. Any estimates, investment strategies or views expressed in this document are based upon current market conditions, and/or data and information provided by unaffiliated third parties, and are subject to change without notice. GoTo Group has not independently verified any information obtained from third-party sources, which may impact the accuracy of the assumptions made and conclusions drawn. Except as required by law, GoTo Group disclaims any obligation to update or revise any forward-looking information, whether as a result of new information, events or otherwise. Readers are cautioned not to put undue reliance on this forward-looking information, which should not be viewed, in and of itself, as any basis for making any investment decision.
Non-IFAS Financial Measures
GoTo Group uses a number of non-Indonesian Financial Accounting Standards (IFAS) financial measures including adjusted EBITDA and adjusted free cash flow, to understand and evaluate GoTo Group’s core operating performance. However, the definitions of GoTo Group’s non-IFAS financial measures may be different from those used by other companies, and therefore, may not be comparable. Furthermore, these non-IFAS financial measures have certain limitations in that they do not include the impact of certain expenses that are reflected in GoTo Group’s consolidated financial statements that are necessary to run GoTo Group’s business. Thus, these non-IFAS financial measures should be considered in addition to, not as substitutes for, or in isolation from, measures prepared in accordance with IFAS.
Non-IFAS measurements are not intended to replace the presentation of GoTo Group’s financial results in accordance with IFAS. Rather, GoTo Group believes that the presentation of adjusted EBITDA and adjusted free cash flow provide additional information to investors to facilitate the comparison of past and present results, excluding those items that GoTo Group does not believe are indicative of GoTo Group’s ongoing operations due to their size and/or nature. Adjusted EBITDA and adjusted free cash flow presented herein may not be comparable to similarly entitled measures presented by other companies, who may use and define this measure differently. Accordingly, these non-IFAS measures should not be compared to those presented by other companies.
Consolidated Financial Information
GoTo Group has furnished the results of the three months ended March 31, 2026, December 31, 2025, September 30, 2025, June 30, 2025 and March 31, 2025, which have been prepared by and are the responsibility of management. The consolidated financial information for the three months ended March 31, 2026, December 31, 2025, September 30, 2025, June 30, 2025 and March 31, 2025, have not been audited, reviewed, examined, or had any procedures applied. Accordingly, there are no opinions or any other form of assurance expressed with respect to any and all consolidated financial information for the three months ended March 31, 2026, December 31, 2025, September 30, 2025, June 30, 2025 and March 31, 2025, presented in this document.
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GTV means gross transaction value, an operating measure representing:
-
the sum of the value of the transactions from On-Demand Services and any additional fees such as tolls and tips.
-
the sum of the value of the product and services recorded on our remaining E-commerce platforms, excluding Tokopedia.
-
the sum of the total payments volume, or TPV processed through GoTo’s Financial Technology platform.
-
the exclusion of inter-Company transactions between entities within the Company that are eliminated upon consolidation.
-
-
GoTo Group calculates the adjusted EBITDA, a non-IFAS financial measure, beginning with profit/(loss) before income tax and adjusting for (i) depreciation and amortization expenses; (ii) finance income; (iii) interest expenses; (iv) loss on impairment of assets of disposal group classified as held for sale; (v) loss on impairment of investment in associates and joint ventures; (vi) loss on goodwill; (vii) fair value adjustment of financial instruments; (viii) loss on impairment of intangible and fixed assets; (ix) share-based compensation costs; (x) foreign exchange (gain), net; (xi) share of net (gain)/losses in associates and joint ventures; (xii) gain on divestment and dilution of investments, net (xiii) dividend income; and (xiv) non-recurring items.
-
Core GTV means GTV excluding merchant payment gateway GTV in Financial Technology and Vietnam GTV in On-Demand Services.
-
Loans outstanding principal, or Loan book, includes both on and off balance sheet loans outstanding principal. Off-balance sheet loans represent loans originated by GoTo’s Financial Technology segment but funded through loan channelling arrangements with channelling partners.
-
Within On-Demand Services, Mobility includes the Company’s two-wheel and four-wheel online transportation businesses. Delivery includes online food delivery, on-demand logistics, and quick commerce businesses.
-
Adjusted free cash flow is calculated starting with net cash generated from operating activities after adjusting for net financing and lending disbursed to users, and proceeds from users net-off with payments to merchants, service providers and lenders, and less cash flows related to capital expenditures.
-
Financial Technology MTU means average Monthly Transacting Users who are using Financial Technology Services, on-platform or off-platform, over the stated period.
-
Annual Transacting Users (ATU) means the number of unique users who are using On-Demand Services products, or Financial Technology Services, on-platform or off-platform, over the past twelve months as of the end of stated period.
-
Based on data from BPS-Statistics Indonesia, Indonesia’s adult population (aged 20 and above) is estimated at approximately 198.4 million as of February 2026.
Contacts
Media
GoTo Group: corporate.affairs@gotocompany.com
Investors/analysts
GoTo Group: ir@gotocompany.com
