• Annual flagship awards Mitra Juara Gojek & GoPay returns, bigger and more inclusive than ever before

• The awards reinforce GoTo’s commitment to improving welfare, protecting and listening to the needs of its driver-partners and merchants 

• The highlight of the celebration featured a festival exclusive for thousands of GoTo driver-partners and merchants at Indonesia Arena.

JAKARTA, 14 June 2025 – PT GoTo Gojek Tokopedia Tbk (GoTo or GoTo Group), Indonesia’s largest digital ecosystem, is awarding more than 40,000 of its Gojek and GoPay ecosystem partners. Now in its sixth year, Mitra Juara Gojek & GoPay aims to provide the highest honor and recognition of service quality for driver-partners and merchants, including micro, small and medium-sized enterprises (MSMEs), who have demonstrated exceptional productivity and service, and contributed meaningfully to the national economy. 

The winners set the highest industry benchmarks, exemplifying how the GoTo ecosystem empowers progress by increasing income opportunities, scaling businesses, and improving the welfare of millions, while offering partners the flexibility they value. The Mitra Juara Gojek & GoPay title is expected to motivate partners to strive for continued excellence and to inspire millions of other partners across Indonesia.

Patrick Walujo, CEO of GoTo, said, “Behind every GoTo ride, meal, delivery, or payment are hardworking partners who serve with pride and sincerity. More than just an award, Mitra Juara Gojek & GoPay serves as a reminder that driver-partners and merchants are key to GoTo’s shared success, playing a vital role in advancing Indonesia’s economy. Through this initiative, we hope to send a clear message: GoTo is committed to improving the welfare of our partners, protecting them, and listening to their needs. It is an honour to witness the dedication and spirit of our partners – Indonesia’s daily heroes. On behalf of the GoTo family, I extend my deepest gratitude and warmest congratulations to all the winners.”

As the largest digital ecosystem in Indonesia, GoTo empowered more than three million driver-partners and more than 5.3 million merchants in 2024, united by a shared mission to drive Indonesia’s economic growth. In 2023 alone, through the contributions of its ecosystem partners, GoTo added between IDR 259.6 trillion and IDR 392 trillion to Indonesia’s GDP. Between the years 2015 and 2023, the company also contributed to reducing the national unemployment rate by 8.25% annually¹. 

The Mitra Juara Gojek & GoPay represents GoTo's three core commitments to its partners:

1. Commitment to increasing partner income through:

   1. Initiatives to maintain strong consumer demand across the platform

   2. The Swadaya Program, which provides subsidies for driver-partners’ operational needs 

   3. Eid Bonus (BHR) for driver-partners celebrating Eid

   4. GoPay’s financial services, offered through the GoPay Merchant App and Moka point-of-sale system, which not only enable digital payments but also enhance business efficiency for daily workers and MSMEs

2. Commitment to protecting partners through:

   1. Gojek Scholarships, awarded to more than 80 children of driver-partners

   2. A Partner Service Center, available to assist partners during emergencies 

   3. Facilitating the active participation of more than 200,000 partners in BPJS Ketenagakerjaan 

   4. Security-enhancing features such as GoPay Spiker, a device that provides real-time voice notifications for successful QRIS payments, reducing concerns about unreceived transactions, inaccurate amounts, and potential fraud

3. Commitment to listening to partners through:

   1. The Gojek Merah Putih Family

   2. The GoFood Partner Community (KOMPAG), a platform that helps GoFood business partners grow and network, now comprising 200,000 business partners

   3. Developing services that directly respond to partner needs, such as the flexible disbursement feature on the GoPay Merchant App for MSMEs to better manage their cash flow

   4. Kopdar, held more than 20,000 times, engaging more than 687,000 driver-partners to gather feedback and share aspirations

Mitra Juara Gojek & GoPay returns this year on a grander and more inclusive scale, honoring the highest number of partners in the company’s history. From just a dozen awardees last year, the initiative now recognizes over 40,000 Gojek driver-partners, GoFood merchants and GoPay merchants from across Indonesia for their outstanding service. 

This year also marks the first time that thousands of GoPay Merchant application users and MOKA merchants are being recognized for their valuable contributions to advancing financial inclusion in Indonesia through digital payments. Winners were assessed based on comprehensive performance-based metrics including acceptance rates, supply hours and business growth, as well as non-performance-based contributions including community and collaborative initiatives.

The award categories include:

• 30 top performing partners from across Gojek, GoFood and GoPay;

• 14 awards recognizing outstanding partner communities; and

• Recognition for an additional 40,000 Gojek driver-partners, GoFood merchants and GoPay merchants 

Thirty of the top performing winners will receive precious metals while the best partner community will receive an assistance fund as a token of appreciation from GoTo. In addition, GoTo will also award the best merchants with business capital support, and outstanding driver-partners with electric motorcycles from MAKA Motors.

MAKA Cavalry units from MAKA Motors serve as a token of appreciation for the dedication of Gojek driver-partners, who play a vital role in the daily mobility of millions. This initiative reflects MAKA Motors' commitment, as a proudly Indonesian company, to supporting the efficiency and well-being of these everyday heroes.

Appreciation That Builds Community

The Mitra Juara Gojek & GoPay awards culminated in a vibrant festival, a full-day celebration featuring award ceremonies, live performances, and food and beverages from some of the top GoFood and GoPay merchants. The festival, held at Indonesia Arena, welcomed thousands of GoTo’s driver-partners and merchants – all attending free of charge.

To maximize public recognition for their contributions, Gojek and GoPay will feature the winners across various channels. This includes online badges on the Gojek app marked “Champion Partner”, social media campaigns highlighting winners’ inspiring stories, and physical tokens of recognition that partners can display in their vehicles and business premises. 

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About GoTo

GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.

1. Report from the Institute for Economic and Community Research, Faculty of Economics and Business, University of Indonesia (LPEM FEB UI), published in 2024.

Media Contact

GoTo Group: corporate.affairs@gotocompany.com